|
Step |
Purpose |
How |
| 1. Diagnose |
Define and understand issues. Assess Org.
Structure, Governance, Rewards, plus Rational, Political, and Emotional
elements.
Review Strategy
Conduct Risk Assessment |
Conduct individual oral and written interviews.
Assess outside views of company,
leadership and strategy from internal and external stakeholders |
|
2. Prioritize goals and
milestones |
Put issues raised into a sequence based on importance to individuals and
the organization. Target key issues and outcomes. |
Review compiled information with those interviewed and gain alignment on
priorities. |
|
3. Identify core issues,
obstacles & opportunities |
Find points of friction that may impede achieving needed outcomes. Work
toward running a transparent organization. |
Assist individuals, teams & org. to see and accept what is in the way as
well as unforeseen opportunity identified. Manage risk during the
process. |
|
4. Develop individual/
organization plan |
Create a roadmap to achieve outcomes. Individuals and teams learn to
state the obvious, analyze the complex, and embrace the truth. This
leads to capabilities moving from current state to future goals. |
Conduct
one-on-one and team meetings and interventions.
Reinforce commitment to stated outcomes.
Continue meetings with senior
leadership to assure sponsorship of initiatives.
Reinforce commitment to stated outcomes |
|
|
5. Set metrics to evaluate
progress |
Define measurable metrics for business and career-based outcomes. |
Run individual and team meetings |
| 6. Create alignment |
Identify misalignment and alignment. Address friction and identify
synergy. |
Lead individual and group discussion, negotiation and conflict
resolution. |
|
7. Execute |
Set plan
into motion after getting executive sponsorship and organizational buy-in
for initiative. Assist
clients through execution. |
Communicate in person, by phone and e-mail. Provide
individual, team and organizational coaching and intervention and
communication guidance as anticipated and needed. |
|
8. Reassess and
redirect |
Measure actual progress against ideal. Adjust. Keep work on track
according to plan to achieve goals. |
Assess key goals against metrics, clarify gaps, and refine plan to
enhance or redirect. |
|
9. Sustain |
Establish plan to sustain progress. |
Create agreements and commitments across the organization and its
leadership to maintain gains achieved and steps to sustain them. |